"Delicious cake and coffee. However service staff attitude is not it. No smile, no greeting at all, no thank you. Just a deadpan expression."

"Had a japanese strawberry cake and a latte. Bland is the keyword. Nothing fantastic and not cheap on its own, but saved by a deal that costs 1 buck more for the drink"

"Me and my friends wanted to study at this cafe and when we left we forgot to push in our chairs, then this chinese worker decided to shout at us to push in our chairs instead of asking us politely. Never seen someone so rude, especially their own staff. Ridiculous"

"I don't usually leave negative reviews, but I feel it's important to share my experience. We ordered two cakes for my daughter's birthday celebration. The first cake was beautifully done, and we even reached out to compliment the team because we were genuinely happy with it. Unfortunately, the second cake, which was the celebration on next day, had her name spelt incorrectly. For a customised cake costing S$220, I believe getting the birthday child's name right is one of the most basic expectations. It was a very awkward and disappointing moment, especially as it couldn't be corrected once the celebration had started. I contacted the bakery in the hope of a meaningful customer recovery. While they apologised for the mistake, the only resolution offered by management was a S$10 refund. Personally, I found this disappointing and not proportionate to the mistake. It left me feeling that the impact of the error and the importance of the occasion were not fully appreciated. Mistakes can happen, but what truly defines a business is how it takes responsibility and cares for its customers when things go wrong. Unfortunately, my experience left me feeling that customer satisfaction was not a priority once the sale had been completed. I hope the management reflects on how situations like this are handled in the future, as a more thoughtful customer recovery would have gone a long way in restoring trust. Sadly, based on this experience, I will not be returning."

"The drink is sooooo sugary gosh. And the ingredients (taro balls) in the cotton ice are so hard to chew as if not fully cooked. Just one drink and one cotton ice but it took them so long to serve it."

"the mango peach yoghurt is so so so so soooooo sour and its practically liquid! i thot it cld be a good substitute for yochi which had a crazy long queue but theyre serving Greek yogurt here at $8 for a tiny cup like those mini ntuc greek yoghurt cups, go to ntuc if u want that"

"1 star for the coffee. For the exorbitant pricing of $9.80, the quality should be better. Super bland, tasteless. Wonder what kind of milk and coffeebean... Go starbucks better. Ambience and service wise is ok, quiet and easy to order via app."

"The cake is one of the worst. Even worst then coffee bean's cake."